Frequently Asked Questions
How does the service work?
Shoreline Happy Paws provides in-home pet care at clients homes, meaning you do not need to drive to a daycare or kennels for your pet to be taken care of. We conveniently drive to your home and take care of your pets there. We can feed them at your home, walk them in your neighborhood, pick them up for a hike nearby, and/or stay overnight with them following your care routine.
Who is going to be responsible for the care of my pets?
We are a team-based pet care service, which means that we are a team of sitters who are assigned visits as clients book services. Consistency is the goal, so you are assigned 1 or 2 primary sitters who will perform most of your scheduled services (despite SHP’s team consisting of 10+ sitters). However, in the event of your primary sitter not being available for the date/time you need or for an emergency, we reserve the right to send whoever in our staff is available.