The entire team was fantastic!!! They sent gorgeous  pictures from every visit and a report card reflecting behavior, bowel movements, eating habits, etc. Always responded to my comments through their amazing phone app. They asked questions if anything was out of the ordinary no matter how small it seemed. Every aspect of their business is organized down to how easy it is to pay online. There is a menu of services to pick from and you can always ask for help in choosing which is best. It may seem expensive but I assure you that it’s worth every penny for peace of mind, pinky promise. Hands down would use them every time and never board my pets again.